How billing works

All payments must be made in advance prior to use our service. Deposits are added to your account balance after VAT has been deducted, where it applies. The visible amount is therefore the full amount available to spend on cloud resources.

Discounts

Discounts are treated as an additional bonus to your final balance. This means for example: if you deposit $100, and have 20% discount. Your final balance will be $120. VAT is deducted before, where it applies.

Hourly billing

All resources are billed on a hourly basis from a pre-paid balance, please observe that some resources can only be created if your account holds enough funds to keep such subscription active for a certain amount of time, usually at least 24 hours.

This will not spend the funds immediately, only reserve them until spent or until the resource has been removed. The reason for this is to allow the system to send out low balance reminders in time, as a late payment may result in data loss.

How is the monthly price estimated?

The monthly price is an estimation based on the hourly price multiplied by 730 hours. This is because there are 8760 hours in a year on average. For accurate prices it's therefore preferable to use the hourly prices for reference.

Can I withdraw from my balance?

Yes, under some conditions.

Unused funds can be returned on request. Please observe that this is not the same as a refund.